Browse Some of Our Commonly Asked Questions
As a company that makes sure our clients are top priority, Jerky Rehab believes that no question should go unanswered. Check out our list of frequently asked questions to get the answers you need. If you still need to learn more, feel free to get in touch with us and we’ll be sure to help you out.
What is your return policy?
Because Jerky Rehab takes food safety seriously and we have no control of the product once it leaves our building, all sales are final. We strongly advise every customer to inspect their packages immediately upon arrival. If your product seems to be damage contact your delivery service immediately.
I don’t feel comfortable. Is my credit card or personal information safe?
We use the latest security technology to ensure your personal information is protected. However, if you still have concerns, you can use your PayPal Account to place an order.
How much does shipping cost?
Shipping costs vary based on weight, number of shipments, type of shipping, duration of the shipment and origin of destination. Please be aware we do not ship or take orders outside of the United States.
How do I cancel my order?
If for any reason you find you need to cancel an order, change an item in an order, or change the shipping address, please email us at email@example.com. Please be aware we cannot cancel an order once it has been shipped.
How long will it take for me to receive my products?
Orders are typically processed within 24 business hours. Please allow the number of business days on the shipping method you selected.
Is eating jerky healthy?
Beef jerky is naturally low in fat and carbohydrates but high in good protein. Because most jerky is 97% fat-free, it fits well in your everyday diet to eat more healthier flavorful snacks.
How do I store my jerky?
Store jerky in a sealed package at room temperate in a dry cupboard or counter area for maximum freshness. The iron oxide absorber (white package) that maybe found in your package is non-toxic and it helps to extend the freshness of the product.
How can I find out information on the ingredients in the products?
A high resolution picture of the nutritional facts table and ingredients is provided on the product description page and on the product package.
Do you charge a sales tax?
Sales tax laws vary for purchases over the internet per Sate. Since we are a Texas-based company, sale taxes will be charged to all orders shipped to any Texas address.
What happens if the item I want is out of stock?
To ensure best results and maximum freshness, we make jerky in small, frequent batches. From time to time, we might experience an unexpected demand that can’t put us out of stock on a product. Don’t worry though, we’ll do our best to increase production to have those items out for purchase soon.
Terms and Conditions
Last Update ("Effective 18.2020.01")
This website is owned and operated by Jerky Rehab. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors products, merchandise, and services through JerkyRehab.com. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms. If you do not agree to these terms you may not use JerkyRehab.com.
Who can use your website; what are the requirements to create an account
In order to use our website and/or receive our products and services, you must be of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.
Key commercial Terms offered to customers
When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.
The prices we charge for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.
Return and refund policy
All sales are final. Please review our FAQ Page for more details.
Retention of right to change offering
We may, without prior notice, change the products and services; stop providing products and services or any features of the products and services we offer; or create limits for the products and services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.
Ownership of intellectual property, copyrights and logos
The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of JerkyRehab.com. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.
Right to suspend or cancel user account
We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment
You agree to indemnify and hold Jerky Rehab harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.
Limitation of liability
To the maximum extent permitted by applicable law, Jerky Rehab assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.
Right to change and modify Terms
We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these pages periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.
Promotional emails and content
You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time.
Preference of law and dispute resolution
These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of the State of Texas, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Pearland, Texas.